SHIPPING POLICY
handcraftedsgoods.com


1. ORDER PROCESSING

• Handcrafted items require 3-5 business days for careful packaging
• Orders placed before 12PM EST ship same business day
• Seasonal delays may occur during cultural festivals

2. DOMESTIC SHIPPING (U.S.)

ServiceDelivery TimePrice
Standard5-7 business days$6.95
Expedited2-3 business days$14.95
Artisan Direct*7-10 days$9.95

*Shipped directly from maker communities

3. INTERNATIONAL SHIPPING

• Canada: 5-10 business days (12.95)•∗∗EU/UK∗∗:7−14businessdays(12.95)•∗∗EU/UK∗∗:7−14businessdays(19.95)
• Global South: 10-21 business days ($24.95)

*Duties/taxes calculated at checkout

4. ARTISAN SHIPMENT NOTES

• Some items ship directly from:

  • Indonesia (wood carvings)
  • India (textiles)
  • Guatemala (ceramics)
    • May require additional 3-5 days processing

5. TRACKING & INSURANCE

All packages include:
✓ Real-time tracking number
✓ Fair Trade shipping insurance
✓ Cultural heritage documentation

6. SPECIALTY ITEMS

• Fragile goods: Double-boxed with natural padding
• Large sculptures: White-glove delivery available
• Textiles: Climate-controlled shipping

7. DELIVERY ISSUES

If problems occur:

  1. Check tracking with carrier
  2. Contact neighbors/local post
  3. Report to us within 7 days

8. ETHICAL SHIPPING PRACTICES

We prioritize:
✓ Carbon-neutral carriers
✓ Biodegradable packaging
✓ Living wages for logistics partners

9. HOLIDAY SCHEDULE

Extended processing during:
• Diwali (October/November)
• International Crafts Month (March)
• Winter Solstice celebrations