SHIPPING POLICY
handcraftedsgoods.com
1. ORDER PROCESSING
• Handcrafted items require 3-5 business days for careful packaging
• Orders placed before 12PM EST ship same business day
• Seasonal delays may occur during cultural festivals
2. DOMESTIC SHIPPING (U.S.)
| Service | Delivery Time | Price |
|---|---|---|
| Standard | 5-7 business days | $6.95 |
| Expedited | 2-3 business days | $14.95 |
| Artisan Direct* | 7-10 days | $9.95 |
*Shipped directly from maker communities
3. INTERNATIONAL SHIPPING
• Canada: 5-10 business days (12.95)•∗∗EU/UK∗∗:7−14businessdays(12.95)•∗∗EU/UK∗∗:7−14businessdays(19.95)
• Global South: 10-21 business days ($24.95)
*Duties/taxes calculated at checkout
4. ARTISAN SHIPMENT NOTES
• Some items ship directly from:
- Indonesia (wood carvings)
- India (textiles)
- Guatemala (ceramics)
• May require additional 3-5 days processing
5. TRACKING & INSURANCE
All packages include:
✓ Real-time tracking number
✓ Fair Trade shipping insurance
✓ Cultural heritage documentation
6. SPECIALTY ITEMS
• Fragile goods: Double-boxed with natural padding
• Large sculptures: White-glove delivery available
• Textiles: Climate-controlled shipping
7. DELIVERY ISSUES
If problems occur:
- Check tracking with carrier
- Contact neighbors/local post
- Report to us within 7 days
8. ETHICAL SHIPPING PRACTICES
We prioritize:
✓ Carbon-neutral carriers
✓ Biodegradable packaging
✓ Living wages for logistics partners
9. HOLIDAY SCHEDULE
Extended processing during:
• Diwali (October/November)
• International Crafts Month (March)
• Winter Solstice celebrations
